Essential Interviewing Skills

Short Course
Duration: 3 days   /   Level: General   /   Suitable for in-house

Gain the specialist knowledge and practical skills to prepare for, and undertake, different types of interviews, with this three day course.

Details

SKU#REC:EIS

Dates and Availability

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Start Date Location Availability Non-members Members Delegates  
16 May 2017
Duration: 3 days
London 3 spaces left
£1,490.00
+ VAT
£1,340.00 + VAT Book places now
05 September 2017
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now

Booking Information

  1. • If you need to book more than four places on one date please contact us on +44 (0) 20 8612 6202 or email us
  2. • If you prefer not to book online, you can download and print a booking form here (PDF 128KB)
  3. • Choose to pay by invoice or card during checkout
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Details

Essential Interviewing Skills will help you gain the specialist knowledge and practical skills to prepare for -  and undertake - different types of interviews. The interactive role-plays and group discussions will help you use sound interviewing techniques to gather accurate information from any interview.  The key focus of this course is on recruitment interviews however the course extends to cover disciplinary interviewing as well as touching on exit interviews, getting the best out of appraisal meetings and support-type discussions with employees.

This course can also be run in-house for a group of people in your organisation. Run as it features here, or tailored to suit your organisational needs. To discuss your particular requirements, please call us on +44 (0)20 8612 6202.

If you're a member of the Chartered Institute of Management Accountants (CIMA), you're entitled to the CIPD member discount on this short course. Please download and complete this booking form. Find out more about the the CIPD short courses that CIMA members can claim the CIPD member discount on.

Course Tutors

Mrs Victoria Whitworth

Vicky is a generalist HR professional - and chartered fellow of the CIPD - with over twenty year’s experience working across the private, public and non-for-profit sectors. She started her career in central government before moving on to ethical high street retailer The Body Shop where she set up a performance management programme, introduced HR policies and implemented a pay and grading scheme. More recently Vicky has worked as an HR consultant with a variety of organisations from dental practices, charities and large retailers providing support around restructuring, training and policy development. Vicky is currently HR Director at the national charity Action on Addiction. Vicky is a qualified psychometric test user and specialises in recruitment, interviewing and performance management. She has a pragmatic outlook to HR practice and an enthusiasm for helping HR professionals learn and develop.

Mrs Philippa Webster

Philippa has a wealth of HR experience and her skills and knowledge cover a wide-range of HR areas including dealing with grievance and disciplinary issues for clients, whilst running training programmes, not only for the CIPD, but bespoke offerings to private clients. She also works as a ‘hands-on’ HR professional working with organisations, large and small in areas such as measuring the ROI on the HR function - such as training - as well as reviewing and writing policies and procedures. She works all over the UK and in Europe and has worked for private organisation, public organisations and European bodies. She is a published author.
Who is it for

Essential Interviewing Skills is suitable for HR or line managers responsible for conducting interviews.

Benefits

By the end of Essential Interviewing Skills, you will be able to:

  • undertake structured preparation for different interview situations
  • use sound interviewing techniques to gather accurate information, interpret information, and make decisions
  • plan and conduct a range of interviews: recruitment selection, appraisal, counselling, disciplinary and exit.
Programme
  • Key skills
    • listening, summarising, using hit words
    • questioning and probing
    • non-verbal communication
  • Recruitment interviewing
    • job descriptions and person specifications
    • preparing interview structure and questions
    • assessing evidence and decision-taking
  • Disciplinary interviewing
    • the investigation interview
    • the disciplinary hearing
    • return-to-work interviews
  • Exit interviewing
  • Counselling interviewing
    • helping employees with work and non-work related problems
  • Appraisal interviewing
    • giving and receiving feedback.
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