Essential Interviewing Skills

Short Course
Duration: 3 days   /   Level: General   /   Suitable for in-house

Gain the specialist knowledge and practical skills to prepare for, and undertake, different types of interviews, with this three day course.

Details

SKU#REC:EIS

Dates and Availability

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Start Date Location Availability Non-members Members Delegates  
07 February 2018
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now
06 June 2018
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now
05 September 2018
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now
05 December 2018
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now

Booking information and ways to pay

  1. At checkout you can either pay online using a credit/debit card, cheque or BACS transfer, or you can request to pay by invoice. The invoice option is only available for bookings where a UK company name and address has been provided at checkout.
  2. If you need to book more than four places on one date, please contact us on +44 (0) 20 8612 6202 or email us
  3. If you prefer to complete a paper booking form, you can download and print it here (PDF 128KB)
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Details

Essential Interviewing Skills will help you gain the specialist knowledge and practical skills to prepare for -  and undertake - different types of interviews. The interactive role-plays and group discussions will help you use sound interviewing techniques to gather accurate information from any interview.  The key focus of this course is on recruitment interviews however the course extends to cover disciplinary interviewing as well as touching on exit interviews, getting the best out of appraisal meetings and support-type discussions with employees.

This course can also be run in-house for a group of people in your organisation. Run as it features here, or tailored to suit your organisational needs. Request a call back and one of our consultants will get in touch to discuss your needs. 

If you're a member of the Chartered Institute of Management Accountants (CIMA), you're entitled to the CIPD member discount on this short course. Please download and complete this booking form. Find out more about the the CIPD short courses that CIMA members can claim the CIPD member discount on.

Course Tutors

Mrs Philippa Webster

Philippa has a wealth of HR experience and her skills and knowledge cover a wide-range of HR areas including dealing with grievance and disciplinary issues for clients, whilst running training programmes, not only for the CIPD, but bespoke offerings to private clients. She also works as a ‘hands-on’ HR professional working with organisations, large and small in areas such as measuring the ROI on the HR function - such as training - as well as reviewing and writing policies and procedures. She works all over the UK and in Europe and has worked for private organisation, public organisations and European bodies. She is a published author.
Who is it for

Essential Interviewing Skills is suitable for HR or line managers responsible for conducting interviews.

Benefits

By the end of Essential Interviewing Skills, you will be able to:

  • undertake structured preparation for different interview situations
  • use sound interviewing techniques to gather accurate information, interpret information, and make decisions
  • plan and conduct a range of interviews: recruitment selection, appraisal, counselling, disciplinary and exit.
Programme
  • Key skills
    • listening, summarising, using hit words
    • questioning and probing
    • non-verbal communication
  • Recruitment interviewing
    • job descriptions and person specifications
    • preparing interview structure and questions
    • assessing evidence and decision-taking
  • Disciplinary interviewing
    • the investigation interview
    • the disciplinary hearing
    • return-to-work interviews
  • Exit interviewing
  • Counselling interviewing
    • helping employees with work and non-work related problems
  • Appraisal interviewing
    • giving and receiving feedback.
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