Negotiation Skills

Short Course
Duration: 2 days   /   Level: General   /   Suitable for in-house

Whether dealing with suppliers or clients, trade unions or colleagues, negotiation skills are vital to ensure personal and organisational success.

Details

SKU#MAN:NS

Dates and Availability

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Start Date Location Availability Non-members Members Delegates  
19 September 2017
Duration: 2 days
London Spaces available
£880.00
+ VAT
£790.00 + VAT Book places now
05 December 2017
Duration: 2 days
London Spaces available
£880.00
+ VAT
£790.00 + VAT Book places now

Booking Information

  1. • If you need to book more than four places on one date please contact us on +44 (0) 20 8612 6202 or email us
  2. • If you prefer not to book online, you can download and print a booking form here (PDF 128KB)
  3. • Choose to pay by invoice or card during checkout
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Details
This programme also looks at how to prepare negotiation strategies, approach complex and team negotiations and options when dealing with difficult situations and interpersonal conflict. You will have the opportunity to discuss your current negotiation challenges and successes and put together action plans for approaching these situations back in the workplace.
Course Tutors

Mr Michael Norman

Who is it for

Negotiation Skills is for those who want to develop and practice their skills and behaviours as negotiators. 

Benefits

By the end of the programme:

 

  • Recognise phases involved in all negotiations
  • Recognise key interpersonal skills needed at each phase
  • Know how to prepare and plan before each phase
  • Know your preferred negotiation style and its strengths and weaknesses
  • Understand how blockages and deadlocks happen and what to do
  • Know how influencing and persuasion skills contribute to a productive negotiation
  • Be better able to handle difficult people and conflict situations
  • Work more effectively as part of a negotiating team
  • Improve your ability to actively persuade colleagues and other stakeholders
  • Be able to negotiate better deals and agreements
Programme

Day One

 

  • Introductions to negotiations
  • What is negotiation?
  • Different negotiation approaches
  • Stages of negotiations
  • Dealing with conflict
  • Persuading and Influencing
  • Planning for a negotiation
  • Key negotiation stages
  • Communication skills
  • Action Planning

 

Day Two

 

  • Common tactics
  • Power in negotiations
  • Advanced communication skills
  • Negotiating in different contexts and cultures
  • Recognising sales and closing techniques
  • Negotiating as a team
  • Putting it all into practice
  • Action Planning
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