Facilitation Skills

Short Course
Duration: 1 day   /   Level: General   /   Suitable for in-house

Design and manage facilitation processes that will ensure successful outcomes and gain the commitment of all those involved. 

It's becoming a crucial skill for managers across the organisation to underpin facilitation processes. Also, it's a useful addition to the skill set for anyone leading focus groups, research, and for those who want to work with their teams in a different way.



Dates and Availability

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Start Date Location Availability Non-members Members Delegates  
26 November 2020
Duration: 1 day
London Spaces available
£490.00 + VAT

Booking information and ways to pay

  1. If you are making your booking online at checkout you can either pay online using a credit/debit card, cheque or BACS transfer, or you can request to pay by invoice. The invoice option is only available for bookings where a UK company name and address has been provided at checkout.
  2. If you need to book more than four places on one date, please contact us on +44 (0) 20 8612 6202 or email us
  3. If you prefer to complete a paper booking form, you can download and print it here (PDF 128KB)
  4. If you are working for a charity, you get 20% off CIPD Training short courses. This offer can be redeemed by supplying charity number and address if booking by email or telephone. Please note, the offer cannot be redeemed through booking your short course online. T&Cs apply.
  5. If you’re travelling to a CIPD event from outside the UK please check the latest travel advice on the UK Government website
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Achieving successful outcomes through effective facilitation has never been more important. You may need to run a meeting, a training course, solve a particular problem, or gain consensus to a course of action. Facilitation Skills is a highly interactive one-day course that will help you to design and manage successful facilitated events, which will help achieve your desired outcomes and to gain the commitment of all those involved.

Course Tutors

Miss Laurell Hector

Who is it for

Facilitation skills is an essential skill for anyone who facilitates meetings, workshops, brainstorming sessions, focus groups, planning sessions or any other group events where facilitation is necessary. Facilitation skills are also helpful to managers across the organisation who want to work with their teams in a more collaborative way.

  • Identify the key task for effective facilitation
  • Use facilitation skills to achieve optimum results
  • Confront and overcome difficult situations
  • Evaluate the outcomes of the facilitation process.

Attending this course will allow you to familiarise yourself with and practice a variety of facilitation skills in a safe environment, so that you can identify which ones work best for you in your context. Through this process you will be able to apply the skills acquired and practiced on the day to facilitate more successfully a variety of events

  • Context: what is facilitation?
  • Key tasks for effective facilitation
  • Using facilitation skills to achieve optimum results
  • Confronting and overcoming difficult situations
  • Evaluating the outcomes of the facilitation process
  • Review, reflection, action planning and evaluation.

Run this programme in-house

Facilitation Skills can also be provided in house. You choose where and when you want our trainers to deliver. We can also tailor the programme to suit your precise organisation needs. To speak to our customer services team about your particular requirements, call us on +44 (0)20 8612 6202.

Got a question?

Speak to one of our highly knowledgeable course advisers on +44 (0)20 8612 6202.



People who have been on this course say

The course has put me in a better place to carry out the new tasks in my job. Matthew
The trainer was so full of energy it was impossible for anyone not to remain engaged.” Tracy