Essential Interviewing Skills

Short Course
Duration: 3 days   /   Level: General   /   Suitable for in-house

Gain the specialist knowledge and practical skills to prepare for, and undertake, different types of interviews, with this three day course.

Details

SKU#REC:EIS

Dates and Availability

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Start Date Location Availability Non-members Members Delegates  
05 November 2019
Duration: 3 days
London Fully booked
£1,490.00
+ VAT
£1,340.00 + VAT Waiting list
05 November 2019
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now
28 January 2020
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now
09 March 2020
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now
12 October 2020
Duration: 3 days
London Spaces available
£1,490.00
+ VAT
£1,340.00 + VAT Book places now

Booking information and ways to pay

  1. If you are making your booking online at checkout you can either pay online using a credit/debit card, cheque or BACS transfer, or you can request to pay by invoice. The invoice option is only available for bookings where a UK company name and address has been provided at checkout.
  2. If you need to book more than four places on one date, please contact us on +44 (0) 20 8612 6202 or email us
  3. If you prefer to complete a paper booking form, you can download and print it here (PDF 128KB)
  4. If you are working for a charity, you get 20% off CIPD Training short courses. This offer can be redeemed by supplying charity number and address if booking by email or telephone. Please note, the offer cannot be redeemed through booking your short course online. T&Cs apply.
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Details

Essential Interviewing Skills will help you gain the specialist knowledge and practical skills to prepare for -  and undertake - different types of interviews. The interactive role-plays and group discussions will help you use sound interviewing techniques to gather accurate information from any interview.  The key focus of this course is on recruitment interviews however the course extends to cover disciplinary interviewing as well as touching on exit interviews, getting the best out of appraisal meetings and support-type discussions with employees.

If you're a member of the Chartered Institute of Management Accountants (CIMA), you're entitled to the CIPD member discount on this short course. Please download and complete this booking form. Find out more about the the CIPD short courses that CIMA members can claim the CIPD member discount on.

Course Tutors

Mrs Philippa Webster

Philippa has a wealth of HR experience and her skills and knowledge cover a wide-range of HR areas including dealing with grievance and disciplinary issues for clients, whilst running training programmes, not only for the CIPD, but bespoke offerings to private clients. She also works as a ‘hands-on’ HR professional working with organisations, large and small in areas such as measuring the ROI on the HR function - such as training - as well as reviewing and writing policies and procedures. She works all over the UK and in Europe and has worked for private organisation, public organisations and European bodies. She is a published author.

Mrs Philippa Pia Webster

Mrs Carrie Stockton

Carrie works as an Executive Coach, HR Consultant, Trainer and Facilitator. Her extensive experience spans over 20 years working in and for a variety of organisations in senior HR and leadership development roles. During this time she has learnt how to build teams quickly to deliver results in fast paced environments. Carrie works to enhance individual, team and organisational performance through a variety of interventions, which lead to effective and sustainable change.
Who is it for

Essential Interviewing Skills is suitable for HR or line managers responsible for conducting interviews.

Benefits

By the end of Essential Interviewing Skills, you will be able to:

  • undertake structured preparation for different interview situations
  • use sound interviewing techniques to gather accurate information, interpret information, and make decisions
  • plan and conduct a range of interviews: recruitment selection, appraisal, counselling, disciplinary and exit.
Programme
  • Key skills
    • listening, summarising, using hit words
    • questioning and probing
    • non-verbal communication
  • Recruitment interviewing
    • job descriptions and person specifications
    • preparing interview structure and questions
    • assessing evidence and decision-taking
  • Disciplinary interviewing
    • the investigation interview
    • the disciplinary hearing
    • return-to-work interviews
  • Exit interviewing
  • Counselling interviewing
    • helping employees with work and non-work related problems
  • Appraisal interviewing
    • giving and receiving feedback.

Run this programme in-house

Essential Interviewing Skills can also be provided in house. You choose where and when you want our trainers to deliver. We can also tailor the programme to suit your precise organisation needs. To speak to our customer services team about your particular requirements, call us on +44 (0)20 8612 6202.

Got a question?

Speak to one of our highly knowledgeable course advisers on +44 (0)20 8612 6202.

 

 

People who have been on this course say

The course was thorough and comprehensive. Plenty of discussion time which was so very useful and the skills practice was beneficial, it isn't often you get the opportunity for a trial run! The tutor was great, one of the best I have experienced, and her valuable knowledge really added to the learning. The course covers all types of interviews, recruitment, disciplinary, exit etc. so it provided a broad spectrum of learning. Fiona
Really useful and particularly enjoyed the variety of learning styles used. Harriet