The Human Resources Administrator/Assistant

Short Course
Duration: 2 days   /   Level: General   /   Suitable for in-house

Develop the knowledge and skills required to help contribute towards the effectiveness of your company’s HR team, with this two day course.



Dates and Availability

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Start Date Location Availability Non-members Members Delegates  
24 September 2018
Duration: 2 days
London Spaces available
£900.00 + VAT Book places now
09 October 2018
Duration: 2 days
London Spaces available
£900.00 + VAT Book places now
27 November 2018
Duration: 2 days
Manchester Spaces available
£900.00 + VAT Book places now

Booking information and ways to pay

  1. At checkout you can either pay online using a credit/debit card, cheque or BACS transfer, or you can request to pay by invoice. The invoice option is only available for bookings where a UK company name and address has been provided at checkout.
  2. If you need to book more than four places on one date, please contact us on +44 (0) 20 8612 6202 or email us
  3. If you prefer to complete a paper booking form, you can download and print it here (PDF 128KB)
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The Human Resources Administrator/Assistant is an interactive course enabling you to further develop the knowledge and skills required to increase your confidence and enhance your contribution towards the effectiveness of your company’s HR team.

This course can also be run in-house for a group of people in your organisation. Run as it features here, or tailored to suit your organisational needs. To discuss your particular requirements, please call us on +44 (0)20 8612 6202.

Course Tutors

Mrs Philippa Webster

Philippa has a wealth of HR experience and her skills and knowledge cover a wide-range of HR areas including dealing with grievance and disciplinary issues for clients, whilst running training programmes, not only for the CIPD, but bespoke offerings to private clients. She also works as a ‘hands-on’ HR professional working with organisations, large and small in areas such as measuring the ROI on the HR function - such as training - as well as reviewing and writing policies and procedures. She works all over the UK and in Europe and has worked for private organisation, public organisations and European bodies. She is a published author.

Mrs Carrie Stockton

Carrie works as an Executive Coach, HR Consultant, Trainer and Facilitator. Her extensive experience spans over 20 years working in and for a variety of organisations in senior HR and leadership development roles. During this time she has learnt how to build teams quickly to deliver results in fast paced environments. Carrie works to enhance individual, team and organisational performance through a variety of interventions, which lead to effective and sustainable change.

Miss Alyson Weeks

Alyson is a Chartered MCIPD and has worked as an HR practitioner for the last 20 years with a broad range of businesses from SM to Blue Chip; leading and delivering HR and development programmes to meet business objectives, both as a consultant and manager. She regularly worked with managers and staff at all levels in a wide range of organisations, either in groups or giving 1-1 tailored advice and coaching to directors, managers and staff in the development of high performing teams, personal development and skills gaps, career guidance coaching for role transition and outplacement support. She has led on the design, delivery and implementation of business skills and coaching programmes, change projects, succession planning, talent management, the entire recruitment life cycle and learning & development programmes. Alyson has a facilitative style and her programmes are known to be interactive and fun.
Who is it for

The HR Administrator/Assistant course is suitable for administrators or personal assistants who have recently joined an HR team.


By the end of The HR Administrator/Assistant you'll be able to:

  • Have an understanding and appreciation of the role, scope and function of key HR processes and procedures
  • develop your knowledge and skills required to increase your confidence
  • enhance your contribution towards the effectiveness of your company’s HR team.
  • The role and the scope of the HR function
    • defining the purpose of HR and personnel management
    • exploring the range of HR activities
  • The role of the HR administrator/assistant
    • knowing your role and contribution to your team and organisation
  • HR information systems
    • legal issues of security and data protection
  • Presenting information in HR
  • Developing interpersonal communication skills
    • assertiveness skills
    • prioritising your time effectively
  • Identifying different approaches to recruitment and selection
  • Understanding the learning cycle
    • exploring a systematic approach to your own learning and development.

People who have been on this course say

The HR Administrator/Assistant was a fantastic course. Usually, I don’t enjoy training courses very much, however the tutor made the group feel very comfortable. All the information provided was very useful and relevant. The tutor was also very knowledgeable and delivered the course at an ideal level for all candidates. Becky, HR Assistant
The course was packed with loads of useful information, involved all attendees and pulled on our experiences. I genuinely enjoyed everything about the course from location, trainer, course activities, discussions, lunch etc. Kiera