Introduction to People Management

Short Course
Duration: 3 days   /   Level: General   /   Suitable for in-house

Learn how to successfully manage your team in a way that will involve and inspire them to achieve organisational goals.

This course will also give you a good understanding of the roles and responsibilities of being a manager, and help you tackle new responsibilities with confidence.



Dates and Availability

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Start Date Location Availability Non-members Members Delegates  
01 August 2018
Duration: 3 days
London Fully booked
£1,225.00 + VAT Waiting list
26 September 2018
Duration: 3 days
London 1 space left
£1,225.00 + VAT Book places now
01 October 2018
Duration: 3 days
Manchester Spaces available
£1,225.00 + VAT Book places now
29 October 2018
Duration: 3 days
London Spaces available
£1,225.00 + VAT Book places now
28 November 2018
Duration: 3 days
London Spaces available
£1,225.00 + VAT Book places now

Booking information and ways to pay

  1. At checkout you can either pay online using a credit/debit card, cheque or BACS transfer, or you can request to pay by invoice. The invoice option is only available for bookings where a UK company name and address has been provided at checkout.
  2. If you need to book more than four places on one date, please contact us on +44 (0) 20 8612 6202 or email us
  3. If you prefer to complete a paper booking form, you can download and print it here (PDF 128KB)
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Having skilled and effective managers is crucial to any organisation’s success. This course will help you understand the role of the manager and the responsibilities this carries, as well as your own approach to working with others and leading a team.

Course Tutors

Ms Andrea Moffat

An L&D, HR and Management Consultant, Trainer and Facilitator with extensive experience across the private, public and voluntary sectors, Andrea established The Learning Interventions Company Ltd in 1995. A current practitioner specialising in Performance Management & Competencies, Management & Leadership Development, Project Management, Leading and Managing Change, and Equality of Opportunity and Diversity, Andrea has a growing client base and reputation, and in recent years her work has developed to include Organisation Development contracts. In addition Andrea also works within the academic environment delivering programmes predominantly overseas on behalf of the University of Gloucestershire.

Miss Shona Kelso

Who is it for

Introduction to People Management is ideal for those who are:

  • new to management
  • recently promoted to the manager role
  • have been a manager for just a short while
  • are managing small to medium size teams
  • aspiring to the role.



Day 1


Managing Oneself


  • What’s different about managing people (Moving on to Managing People)
  • The roles & responsibilities, and complexities of the manager 
  • Explore tools and techniques to manage oneself
  • ‘What makes you tick’; major motivational theories and what this means for the individual manager and their direct reports
  • Establishing a personal responsibility for self-development, constructing a development plan.


Day 2


Getting the Job Done & Managing the Individual


  • Practising using tools and techniques to manage day to day work
  • The role of assertive communication in getting the job done and managing others
  • The principles of induction, supervision and appraisal (cycle)
  • Good practice in setting objectives and delegating, and how these support the performance management cycle
  • Practising setting objectives
  • The role of the manager in identifying learning needs
  • Creating a template for 1:1 discussions
  • The role of giving (and receiving) feedback in managing performance
  • Practising giving feedback through role plays.


Day 3


Managing the Team

  • Management theories as a means to understand natural management styles and their effects on the individual
  • The need to vary management styles to the motivational and development needs of different individuals and situations
  • How to motivate the poor and good performer
  • The need to foster a positive team atmosphere
  • The contribution of all team members with their different team styles
  • The life cycle of a team
  • Consensus decision making – its advantages and disadvantages and its role
  • The challenges of managing a virtual or dispersed team
  • Tools and techniques to manage change.

People who have been on this course say

The course was very well presented, with the trainer ensuring that interaction with the delegates continues throughout. Easy to understand and relate to, with the need to refer to current/previous experiences a useful tool in itself. Ben
This was the best training course I have been on in 11 years. It was well planned, inventive and fun. I was thoroughly engaged for the full 3 days - something that is very difficult to do! Nick
So happy with the information I have gained from this 3-day course; will definitively use a lot of the activities in weekly/monthly meetings with my team. Antonia
A well rounded course. A good mix of practical examples, theory and discussions. Facilitator was a great teacher. Facilities were great. Great three days, great people. I learnt a lot that I will be putting into practice. Amy