Facilitation Skills

Short Course
Duration: 1 day   /   Level: General   /   Suitable for in-house

Design and manage facilitation processes that will ensure successful outcomes and gain the commitment of all those involved. 



Dates and Availability

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Start Date Location Availability Non-members Members Delegates  
23 October 2018
Duration: 1 day
Birmingham Spaces available
£490.00 + VAT Book places now
21 November 2018
Duration: 1 day
London Spaces available
£490.00 + VAT Book places now

Booking information and ways to pay

  1. At checkout you can either pay online using a credit/debit card, cheque or BACS transfer, or you can request to pay by invoice. The invoice option is only available for bookings where a UK company name and address has been provided at checkout.
  2. If you need to book more than four places on one date, please contact us on +44 (0) 20 8612 6202 or email us
  3. If you prefer to complete a paper booking form, you can download and print it here (PDF 128KB)
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Achieving successful outcomes through effective facilitation has never been more important. You may need to run a meeting, a training course, solve a particular problem, gain consensus to a course of action, or mediate in conflict. Facilitation Skills is a highly interactive one-day course that will help you to design and manage processes that will ensure successful outcomes and to gain the commitment of all those involved.

Run as it features here, or run in-house where the content can be tailored to suit your organisational needs; cost effective if a number of people require training. Request a call back and one of our consultants will get in touch to discuss your needs. 

Course Tutors

Mrs Olive Strachan

Mr David Hayden

Since taking responsibility for three Youth Trainees back in 1988 as an Operations Manager, David has gone on to work in, and headed up, a number of corporate L&D teams and HR functions.  Organisations include Distribution, Retail, Financial and Public Sector.  He completed his Masters specialising in CPD and was Chair of the South Yorkshire CIPD Branch from 2012 for two years before joining the CIPD Training Team in 2014.

Who is it for

Facilitation skills is an essential skill for anyone working in the field of learning and development.  It is also an extremely vital skills for managers across the organisation, and can be a useful addition to the skill set for anyone leading focus groups, research and for those who want to work with their teams in a different way

  • Identify the key task for effective facilitation
  • Use facilitation skills to achieve optimum results
  • Confront and overcome difficult situations
  • Evaluate the outcomes of the facilitation process.
  • Context: what is facilitation?
  • Key tasks for effective facilitation
  • Using facilitation skills to achieve optimum results
  • Confronting and overcoming difficult situations
  • Evaluating the outcomes of the facilitation process
  • Review, reflection, action planning and evaluation.

People who have been on this course say